There are a few reasons why your okbajibet account might get locked. The most common cause is entering the wrong password several times in a row. Typically, after 5 to 7 failed attempts, the system will automatically place a temporary lock on your account.
Common reasons for account locks:
- Repeated incorrect password attempts (the account usually unlocks automatically after 30 minutes)
- Security lock triggered by unusual login activity
- Partial restrictions if KYC verification is incomplete
- Administrative action due to a Terms & Conditions violation
What to do right now:
First, wait 30 minutes and try again — this resolves the issue in most cases. If you think you've forgotten your password, click "Forgot Password?" on the login page and set a new password via OTP using your registered phone number.
If you're still unable to log in after 30 minutes, or if you suspect a security lock on your account, contact okbajibet Live Chat directly. Provide your registered phone number and name to the support team — after verifying your identity, they can typically reactivate your account within 10 minutes.
If someone contacts you by phone or message claiming to "help" with an account lock and asks for your password or OTP, that is a scam. okbajibet support will never ask for your password or OTP.
Withdrawing from okbajibet is straightforward. Here's how it works, step by step:
Withdrawal steps:
- Log in to your account and go to the Wallet or Cashier section
- Select the "Withdrawal" or "Withdraw Funds" option
- Select your payment method — bKash, Nagad, or Rocket
- Enter your mobile banking number and the amount
- Confirm — enter the OTP when it arrives
Time limit:
With KYC verification complete, funds typically arrive within 15 to 30 minutes. During peak times (such as after a major match), it may take up to 2 to 4 hours. Without KYC, your first withdrawal may take 1 to 2 business days.
Important terms:
- Minimum withdrawal amount: ৳500
- Bonus funds can only be withdrawn after meeting the required wagering amount
- The withdrawal number must be registered in your own name
- Daily maximum withdrawal limit: ৳5,00,000
Complete your KYC right after registration to get faster withdrawals. Simply upload clear photos of both sides of your NID — verification takes 1 to 2 business days.
Okbajibet's referral program is designed so that when you bring in a friend, both of you benefit.
How to get your referral code:
After logging in, go to the "My Profile" or "Referral Program" section to find your personal referral code or referral link. Share this code with friends, acquaintances, or family members.
Conditions for a valid referral:
- Your friend signs up for a new account using your code or link
- They make their first deposit (minimum ৳500)
- Wager a specified amount (see full Terms & Conditions)
Reward amount and when you'll receive it:
Your referral bonus will be credited to your account within 24 to 48 hours of your friend completing their first deposit and meeting the betting requirements. Each successful referral earns you a cash bonus, and there's no limit on how many referrals you can make — the more you bring in, the more you earn.
To find out the latest referral bonus amount and terms, Bonus Page Check there, or ask via live chat — offers change from time to time.
The referral bonus applies only to genuinely new users. You cannot claim referral bonuses by creating multiple accounts for the same person, and if detected, both accounts may be suspended.
The okbajibet welcome bonus is available to new members on their first deposit. In most cases it's credited automatically, but there are a few things you'll want to confirm.
Requirements to receive the welcome bonus:
- Must be a completely new account (no previous account held)
- The minimum first deposit amount is ৳500
- The deposit must be made while a bonus offer is active
- The first deposit must be made within 30 days of registration
Where to find your bonus:
After a deposit, your "Bonus Balance" will appear separately in your account wallet. Your real balance and bonus balance are each shown under their own tabs.
What to do if you don't receive your bonus:
If the bonus hasn't appeared within 1 hour of your deposit, contact support via Live Chat. Provide your deposit transaction ID and amount — the support team will verify it and typically resolve the issue within 15 minutes.
How bonuses work:
The welcome bonus cannot be withdrawn directly — you must first complete a x15 wagering requirement. For example, if you receive a ৳1,000 bonus, you'll need to place a total of ৳15,000 in bets before it converts to real balance.
Your bonus is valid for 30 days from registration. Any unused bonus balance will expire after that — so don't wait too long to start using it.
Congratulations! Once you've won a bet, when your winnings arrive depends on the type of game.
Sports Betting:
After a match ends, results usually take 5 to 15 minutes to update. For live betting, results come in shortly after the session ends. Once the result is confirmed, your winnings are automatically credited to your wallet.
Casino & Slots:
In real-time games, winnings are added to your balance the moment you win — no waiting required.
Live Casino:
Win or loss is settled instantly at the end of each round, and your balance is updated right away.
If your bet result shows "Pending":
Some sports bets — especially parlays or multiples — can take time to settle because all events in the selection need to finish first. That's completely normal. However, if a bet stays "Pending" for more than 24 hours after the last match ends, please contact support.
You can withdraw as soon as your winnings appear in your wallet. If you won from a bonus, wagering requirements apply. Winnings from your real balance, however, can be withdrawn at any time.
If a match is cancelled or abandoned, okbajibet settles bets according to specific rules.
If the match is completely cancelled:
If a match never starts or is officially cancelled by the organizers, all bets on that match will be considered void and the full stake will be returned to your wallet within 24 hours.
If a match is abandoned mid-way:
- If 70% or more of the full time has been played: The bet may be settled based on the score or result at the time of stoppage (subject to the rules of the sport).
- If less than 70% of the match has been played: The bet is typically voided and your stake is refunded.
- For parlay or multiple bets: A cancelled leg is treated as odds of 1.0 — the rest of the bet is settled based on the remaining selections.
Differences by sport:
In cricket, if rain interrupts a match, the result may be determined by the DLS method. In football, outcomes in extra time or a penalty shootout depend on your betting terms. Please review these conditions Terms & Conditionsis worth checking out.
When a bet is voided, the refund can take up to 24–48 hours to reach your wallet. If you still haven't received it after that, contact us via live chat with your bet ID.
Betting limits on okbajibet vary depending on the game type and event.
Sports Betting:
- Minimum bet: ৳10 (single bet)
- A minimum of ৳10 also applies to parlay and multiple bets
- Maximum bet: ৳50,000 to ৳5,00,000 depending on the event and market
- Higher maximum limits apply for major tournaments (IPL, World Cup)
Casino & Slots:
- Slots: typically ৳1 to ৳10 minimum per spin
- Live Casino tables: minimum ৳100 to ৳200 (varies by table)
- High-roller tables allow bets of up to ৳2,00,000
Why limits are set:
Maximum bet limits exist to manage system risk. For new users, the limit may be slightly lower before KYC verification is complete.
The maximum bet allowed for a specific event will be shown on the betslip itself. If you'd like to place a larger amount on a particular event, contact support — in certain cases, the limit may be increased.
When betting with bonus balance, a maximum stake of ৳500 per bet may apply. Full Terms & Conditions Terms & Conditions See on page.